Refund policy

Returns

All sales are final with a 24hr cancel order option. We do not accept exchanges or refunds on most items, except as outlined below.

30-Day Return Exception

Eligible items may be returned within 30 days of delivery for a refund or exchange. Items must be unused, in original packaging, and in the condition you received them. Contact us via chat box to start a return — items sent back without prior approval may not be accepted.

 

Damages and issues

Please inspect your order upon receipt. If your item arrives defective, damaged, or incorrect, contact us via chat box immediately so we can evaluate the issue.

Exceptions

Certain circumstances — such as items lost in transit or verified manufacturing defects — may be reviewed on a case-by-case basis. Please get in touch via chat box if you have questions or concerns about your specific item.

Want me to specify which product categories are excluded from the 30-day window (e.g., final sale/clearance items), or is this meant to cover everything?